passenger rights know more about passenger rights Dear Travellers, the ticket is a contract between the passenger and the Company therefore get ticket for your travel until if there is a problem, the compony can solve it. In case of cancellation of the trip to an hour before the departure time, back to you 90% amount of your ticket. In case of cancellation less than an hour before the bus leaving, back to you 50% amount of your ticket. Identification card for refundable tickets are required baggage of travelers (one bag and baggage) of 20 kg per person is Free, excess of it are calculated based on ticket rates for each kilo Passengers also have other rights that attach at the back of the ticket
